Question 1

Which CGM devices does GlucoHome support?

Accepted Answer

GlucoHome currently integrates with Dexcom devices (G6, G7, and compatible models) via the official Dexcom Developer API. Libre 3 integration via the Abbott API is on our roadmap. If you use a different device that has an open API, let us know.

Question 2

Do I need a Dexcom account?

Accepted Answer

Yes. You connect an existing Dexcom Share account. The Dexcom Share username and password are stored encrypted (AES-256 encryption) in the GlucoHome database, used only to fetch your glucose readings, and deleted when you disconnect Dexcom or ask for account deletion via ktb@kl8tech.group. Keep using the Dexcom app for sensors and medical alarms.

Question 3

How often does my glucose data sync?

Accepted Answer

GlucoHome polls the Dexcom API every 5 minutes — matching the cadence of Dexcom's CGM readings. Data appears in your dashboard within seconds of being made available by the Dexcom API.

Question 4

Can I use GlucoHome with a Libre sensor?

Accepted Answer

Not yet natively. FreeStyle Libre 3 has a cloud API through LibreView, and we plan to add support in a future release. You can track the progress on our GitHub.

Question 5

What is Time-in-Range and why does it matter?

Accepted Answer

Time-in-range (TIR) is the percentage of time your glucose stays within your target band (often 3.9–10.0 mmol/L, or whatever your care team set). Many clinics use TIR alongside HbA1c (a lab three-month average). GlucoHome calculates TIR from the readings it has stored.

Question 6

What is an AGP chart and why is it better than a regular glucose line?

Accepted Answer

An AGP (ambulatory glucose profile) overlays many days onto one 24-hour clock. It shows the middle value and the spread at each time of day, which can reveal overnight highs or after-breakfast spikes. Dexcom Clarity also offers AGP reports; GlucoHome shows an AGP-style chart in the dashboard next to meals.

Question 7

Can GlucoHome help me understand why my glucose spikes?

Accepted Answer

Yes. The Event Logger lets you tag meals, exercise, stress, and medication so you can correlate events with your glucose response. The AI companion can also analyse your history and surface patterns: "Your glucose tends to run 20% higher on days when you skip breakfast" — that sort of insight.

Question 8

What does HbA1c estimated mean in GlucoHome?

Accepted Answer

HbA1c is a lab blood test that estimates average glucose over about three months. GlucoHome shows an estimate calculated from CGM readings — not a lab result. Use it as a directional view and keep attending the tests your care team orders.

Question 9

Is GlucoHome suitable for Type 1, Type 2, and pre-diabetes?

Accepted Answer

Yes. GlucoHome is useful for anyone using a CGM — whether you have Type 1, Type 2, gestational diabetes, or are in the pre-diabetes range monitoring lifestyle changes. The charts, targets, and alerts can all be configured to your prescribed ranges.

Question 10

Does GlucoHome track ketones?

Accepted Answer

Yes. GlucoHome includes a ketone entry panel where you can log blood ketone readings from a ketone meter. These readings are displayed alongside your glucose data on a dual-axis chart and used to calculate a DKA risk score.

Question 11

How does the DKA risk scoring work?

Accepted Answer

DKA (diabetic ketoacidosis) is a medical emergency. GlucoHome can combine a glucose reading you have stored with a ketone value you typed in, then show a simple score (Safe, Monitor, Seek Advice, or Urgent). It is a prompt to check with your care team or emergency services — not a diagnosis.

Question 12

Does the Dexcom app track ketones?

Accepted Answer

No. Dexcom's app only shows glucose. GlucoHome is one of the very few platforms that integrates ketone tracking with CGM data, giving you a combined view that's especially important for people with Type 1 diabetes.

Question 13

Where is my glucose data stored?

Accepted Answer

Your account, glucose readings, and meal logs are stored in the GlucoHome cloud database that runs this website. Dexcom still holds the copy it collected. Traffic uses HTTPS (encrypted in transit). The Dexcom Share username and password are stored encrypted (AES-256 encryption) in the GlucoHome database, used only to fetch your glucose readings, and deleted when you disconnect Dexcom or ask for account deletion via ktb@kl8tech.group. Community insights inside the product use de-identified, aggregated data as described in the Privacy Policy.

Question 14

What is shared, and can I delete my data?

Accepted Answer

We may in future share de-identified, aggregated data with research or pharmaceutical partners. We will notify users before this starts. We will not share raw, personally identifiable records. Optional demographic details are never sold. You can export data from the app, disconnect Dexcom in Settings, or email ktb@kl8tech.group to delete your account. Signing out of a guest session does not by itself delete the server copy tied to that browser.

Question 15

Is GlucoHome HIPAA compliant?

Accepted Answer

No. HIPAA is a United States health-privacy law. GlucoHome is an Australian product and HIPAA does not apply. How we collect, use, and share information is set out in the Privacy Policy. We have not published a HIPAA certification.

Question 16

Is GlucoHome free?

Accepted Answer

Yes, GlucoHome is free for individual patients. We may in future share de-identified, aggregated data with research or pharmaceutical partners, and we will notify users before this starts.

Question 17

How do I create an account?

Accepted Answer

Sign in with Google to use the same account on every device, or tap “Start now — no Google needed” to begin in this browser. Guest data is stored on the server and tied to this browser; it does not move to a Google account automatically. You can connect Dexcom after you sign in.

Question 18

Can my family monitor my levels?

Accepted Answer

Yes, your care team or family members can use the platform. In the future, we will be rolling out native "Follower" features to make this even easier.

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